# ShelfHound

> ShelfHound is a read-only Shopify storefront monitoring app that checks commerce uptime, crawl files, products, cart and checkout entry, and localized behavior across Shopify Markets. It keeps dated evidence and separates confirmed issues from expected or unverified conditions.

## Product facts

- Platform: Shopify
- Access: read-only; current scopes are read_products and read_markets
- Customer data: not requested or processed
- First scan: free and available before subscription approval
- Starter: $9 USD per month with a 14-day Shopify-approved trial
- Pro: $19 USD per month with a 14-day Shopify-approved trial
- Billing: approved and managed through Shopify
- Canonical site: https://getshelfhound.com/
- Shopify listing: https://apps.shopify.com/shelfhound

## Evidence model

ShelfHound resolves expected behavior from explicit merchant intent, current Shopify configuration, and then a stable observed baseline. One failed request is not automatically an outage. Material failures require independent confirmation. A check that could not complete is unverified, never converted into a healthy result. Recovery also requires passing evidence.

## Primary pages

- [Homepage](https://getshelfhound.com/): Product overview, public storefront checker, pricing, and common questions
- [Interactive demo](https://getshelfhound.com/demo): Healthy, Market-specific, and crawl-blocked evidence scenarios
- [Features](https://getshelfhound.com/features): What ShelfHound monitors and how decisions are made
- [Guides](https://getshelfhound.com/guides): Diagnostic playbooks for Shopify storefront problems
- [Comparisons](https://getshelfhound.com/compare): Commerce monitoring category comparisons
- [Field notes](https://getshelfhound.com/blog): Evidence and monitoring methodology
- [Full AI-readable resource index](https://getshelfhound.com/llms-full.txt): Expanded summaries for every public resource

## Key monitoring topics

- [Store Pulse: commerce-path uptime monitoring](https://getshelfhound.com/features/store-pulse): Monitor the Shopify storefront, a representative product, cart service, checkout entry, robots.txt, and sitemap.xml without placing an order.
- [Shopify Markets monitoring](https://getshelfhound.com/features/shopify-markets-monitoring): See what shoppers can actually view, price, and buy in each active Shopify Market.
- [robots.txt monitoring for Shopify](https://getshelfhound.com/features/robots-txt-monitoring): Detect missing, invalid, or accidentally blocking robots.txt responses with a stable baseline and dated evidence.
- [Why is a product unavailable in one Shopify Market?](https://getshelfhound.com/guides/product-unavailable-in-one-shopify-market): A practical investigation order for products that sell at home but disappear, show unavailable, or reject the cart in another country.
- [How to diagnose a false sold-out message in Shopify Markets](https://getshelfhound.com/guides/false-sold-out-shopify-markets): Trace a country-specific sold-out message from store intent through localization, variant selection, and cart acceptance.
- [How to investigate the wrong currency in a Shopify Market](https://getshelfhound.com/guides/wrong-currency-shopify-market): Distinguish an ambiguous symbol, stale session, and real Markets currency mismatch.
- [ShelfHound vs generic uptime monitoring](https://getshelfhound.com/compare/shelfhound-vs-uptime-monitoring): Understand when a homepage ping is enough and when a Shopify store needs commerce-path and Markets evidence.
- [ShelfHound vs Shopify Status](https://getshelfhound.com/compare/shelfhound-vs-shopify-status): Use platform-wide status for shared incidents and store-level monitoring for the customer path unique to your shop.
- [ShelfHound vs manual storefront QA](https://getshelfhound.com/compare/shelfhound-vs-manual-storefront-qa): Combine human exploratory testing with repeatable monitoring that runs between launches and campaigns.
- [Your Shopify store can be online and still be broken](https://getshelfhound.com/blog/your-store-is-online-but-broken): Why homepage uptime is only the first step in understanding whether shoppers can complete the commerce path.
- [The hidden cost of silent storefront failures](https://getshelfhound.com/blog/cost-of-silent-storefront-failures): Storefront failures often surface first as support tickets, conversion drops, or regional underperformance rather than obvious outages.
- [A Shopify Markets launch checklist built around shopper truth](https://getshelfhound.com/blog/shopify-markets-launch-checklist): Move beyond configuration review with a country-by-country product, currency, availability, cart, and checkout checklist.

## Limits

- ShelfHound does not edit stores, change inventory, or place orders.
- ShelfHound is not legal, accessibility, ranking, performance, or infrastructure advice.
- A public preflight checks only storefront, robots.txt, and sitemap.xml. Product, Market, cart, and checkout evidence requires installation.
- Results are evidence about observed storefront behavior, not a guarantee that every possible issue will be detected.

## Policies and support

- [Privacy](https://getshelfhound.com/privacy): Data processing, analytics, retention, and deletion
- [Terms](https://getshelfhound.com/terms): Service terms and merchant responsibilities
- [Support](https://getshelfhound.com/support): Contact and evidence to include in a request